Every purchase includes six months of support. If a product does not work as described and we cannot fix the problem, you can ask for a refund within 14 days of buying it.
How do you ask for support?
Use the contact page, choose Product support, and tell us the product, what you expected and what happened. Screenshots help.
How do you ask for a refund?
Contact us within 14 days of your purchase and explain the problem. We will first try to fix it. If we cannot, we will refund your order.
What does support cover?
- Questions about how the product works.
- Problems with the product itself.
Custom development is not part of support, but you can ask for it on our services page.